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Understanding your merchant agreement

View the documents that form part of your merchant agreement that may help you as a new Bank of Melbourne  Merchant customer. 

Your guide to Merchant fees and charges

An easy-to-use guide to help you understand your merchant fees and charges.

EFTPOS fees and charges

EFTPOS fees and charges explained.

Card surcharge rules

Your guide to understanding the rules for applying surcharges to card payments through your merchant terminal or payment gateway.