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Who's ShopBack?

Our partner, ShopBack, is an online rewards platform that gives you Cashback on your shopping. ShopBack have teamed up with 4,000+ local and big brands to bring you deals – from fashion and fuel, to cafes and Gift Cards.

The perks of your Bank of Melbourne card

To receive bonus Cashback# on select purchases, link an eligible Bank of Melbourne debit or credit card to ShopBack^. You can do this via the Bank of Melbourne App or the Bank of Melbourne Lounge on ShopBack.

What you get when you join ShopBack

Simple access to offers
Sign up to ShopBack and access popular in-store and online offers through the Bank of Melbourne App or the ShopBack App. 
Pay with your Card
Pay using your linked Bank of Melbourne debit or credit card and get rewarded with Cashback on eligible offers.
Bonus Cashback
Earn even more with upsized Cashback offers when you shop on brands you know and love on the Bank of Melbourne Lounge.
Year round offers
Find great offers every day of the year. Plus keep an eye out on Flash Sales and Special Events! 

How do I sign up and get Cashback

In the Bank of Melbourne App

Before trying these instructions make sure you’ve registered for Internet Banking+, and have the latest version of the app.

  1. Search ShopBack in the Smart Search bar on your home screen, explore available offers and select the offer you want to redeem
  2. To redeem, log in or sign up to ShopBack (if you haven’t already)
  3. Add your eligible Bank of Melbourne debit or credit card to access bonus Cashback offers
  4. Shop using your linked Bank of Melbourne debit or credit card.^
     

 

Via the ShopBack site

  1. Log in or sign up to ShopBack. If you haven't already, you'll need your mobile number to receive a verification code.
  2. Go to the Bank of Melbourne Lounge on ShopBack
  3. Add your eligible Bank of Melbourne debit or credit card in the app under "Manage Payment Methods"
  4. Shop using your linked Bank of Melbourne debit or credit card through the ShopBack app
     

FAQs

Visit ShopBack to sign up and create an account. Once created, you can earn Cashback when you shop at a participating store via the ShopBack App or website, or by exploring offers shown in the Bank of Melbourne App.



For bonus Cashback you'll need a debit or credit card

Everyday account

Open an everyday account online.

Credit Card

Use the selector to find a card that's right for you.

Important information

#Cashback (including Bank of Melbourne bonus Cashback) is offered by ShopBack and not Bank of Melbourne. Cashback offers are not exclusive to Bank of Melbourne cardholders.  Bank of Melbourne bonus Cashback is offered exclusively to Bank of Melbourne cardholders who have access to bonus Cashback on top of any other available Cashback. The ShopBack account is not a Bank of Melbourne account. To earn any Cashback, you must hold and maintain an account with ShopBack. Cashback is paid into your ShopBack account. Eligibility criteria, Cashback redemption, withdrawal conditions and T&Cs apply. See ShopBack for further details.

 

^To receive Bank of Melbourne bonus Cashback, you must add an eligible Bank of Melbourne debit or credit card to your ShopBack account, make an eligible purchase on the same Bank of Melbourne debit or credit card and meet the offer criteria. The eligible Bank of Melbourne debit and credit card must stay linked to your ShopBack account until Bank of Melbourne bonus Cashback is confirmed by ShopBack. Otherwise, bonus Cashback may be rejected. Bank of Melbourne business debit cards and Bank of Melbourne business credit cards are currently not eligible for Bank of Melbourne bonus Cashback offers.  
 

You will be taken to the ShopBack site and asked to download and install the ShopBack App, where you can access the Bank of Melbourne Lounge when you login or create an account for free. By accessing ShopBack’s website, you will enter a third-party site not owned by Bank of Melbourne. Any personal information you provide to ShopBack’s website will be collected, used and disclosed in accordance with ShopBack’s Privacy Policy, also available on their website. 

Purchases made using digital wallets such as Apple Pay, Google Pay or Samsung Pay will be eligible for Bank of Melbourne bonus Cashback as long as an eligible card is used as the linked payment method at the merchant’s checkout. Apple gift card purchases may take up to 14 days to be tracked. Purchases made using an online payment method such as PayPal, where ShopBack is unable to identify whether an eligible card was used at the checkout (including any purchases made on ShopBack), will not qualify for Bank of Melbourne bonus Cashback (even where an eligible card is linked e.g. to the PayPal account). 

Cashback offers may be varied or withdrawn at any time and may not be available in conjunction with any other promotion. 

You will only be eligible for the Bank of Melbourne bonus Cashback provided you meet the ShopBack and merchant offer criteria. Offers will be subject to ShopBack and merchant Terms and Conditions.

Bank of Melbourne is not responsible for the accuracy or completeness of claims made in relation to the services provided by merchants who participate in providing these offers on the ShopBack Platforms. Please visit ShopBack for further details.

Bank of Melbourne can give or receive commissions to or from any person in connection with Cashback provided by ShopBack. When you shop using your Bank of Melbourne  debit or credit card, you’ll be covered by Bank of Melbourne Fraud Money Back Guarantee which ensures that Bank of Melbourne customers will be reimbursed for any unauthorised transactions provided that the customer has not contributed to the loss and contacted Bank of Melbourne promptly. Refer to your card’s terms and conditions for full details, including when a customer will be liable.

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it.

Please read the Deposit Accounts T&Cs (PDF 627KB), Visa Debit Card T&Cs (PDF 281KB) and the Credit Card T&Cs (PDF 268KB) before making a decision and consider whether the product or service is right for you.

Apple, the Apple logo and iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
 

Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co. 
  

Android, Google Play and the Google Play logo are trademarks of Google LLC. 
  

ShopBack Australia Pty Ltd is an Australian Proprietary Company registered in Australia (ACN 620 158 929). 
  

The credit and debit cards described on this website are available only in Australia from © Bank of Melbourne - A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.