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What are regular payments and scheduling transfers?

Regular payments or recurring payments allow you to make repeat payments on a regular basis with your debit or credit card over daily, weekly, fortnightly or monthly.

You can schedule a transfer up to 24 months in advance with your debit or credit card. View or update any future payments and transfers you have scheduled, in the Bank of Melbourne App or internet banking.

Step-by-step guide

In the Bank of Melbourne App

  1. Tap on an Account of your choice
  2. Select between Accounts, Payees, PayID or Billers to schedule a payment
  3. Type in an Amount and tap the checkbox Set as a scheduled or recurring payment. Select the frequency and the date range. Tap on Continue
  4. Review your scheduled payment. Tap on Submit payment


On Internet Banking

  1. Click on Scheduled Payments on accounts summary screen
  2. Click on Add a new Scheduled Payment to create a new transfer
  3. Select options to:
    • Transfer between your accounts
    • Transfer funds within Australia
    • Pay a bill via BPAY
    • Pay my credit card
  4. Select an account to make your transfer. Enter an Amount with options to add Description and Reference to identify the transaction in your statement. Click on Schedule Later
  5. Select your choice of Scheduled Frequency from the dropdown box. Options to select a single date (for once only) or date range for regular payments. Click on Continue
  6. Review your scheduled payment and click Continue

 

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FAQs

There are two ways you can make regular payments from your account.

  1. Direct Debit: A Direct Debit is set up using your BSB and Account number and is not linked to your bank card. This means the payments will continue, even if your card is locked or replaced. A direct debit from your account can also be stopped or cancelled at any time at your request. For more information on cancelling a direct debit please visit Cancelling a direct debit.
  2. Recurring Payment: A recurring payment is set up using your linked card number and is a contract between you and a merchant, where the merchant deducts funds on a recurring basis from your credit card or Visa Debit card (where you’ve quoted your card number). This means that payments will stop if your card is cancelled. 

Unlike a direct debit, recurring payments cannot be stopped by the bank on your behalf, you'll need to contact the merchant directly to cancel the payments. If you are unable to contact the merchant or cancel the payment, you'll need to submit a card dispute. For more information on disputing a card transaction, please visit; Dispute a credit card transaction.
For more information about the difference between direct debits and recurring payments, please visit; Recurring payments and free trials


The Detail

Read the Bank of Melbourne Internet and Phone Banking Terms and Conditions (PDF 375KB) before making a decision and consider whether the product is right for you.

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