Apple Pay

How to add a card
Paying in stores
FAQs

Make the most of a great way to pay

Simple

Travelling light and want to stay contact-free? It’s easy to link your eligible Bank of Melbourne Visa debit, credit, or Freedom card to Apple Pay.

Fast

Set up your digital wallet with a compatible iPhone, Apple Watch, Mac, or iPad in just a few steps.

Secure

Device-specific numbers and unique transaction codes help keep your card and personal details secure.

Contactless

Make payments for any amount in-store, in-app, and online using Face ID or Touch ID.

Where to pay

Use Apple Pay wherever you see one of these symbols.

Tap to pay in-store

In-app and online

Setting up Apple Pay

Via Apple Wallet on your iPhone (Bank of Melbourne App user)

Open Apple Wallet on your iPhone.
Tap the plus sign (+) to get started.
Tap Bank of Melbourne under the From Apps on your iPhone heading.
Logon at the authentication screen.
Select the cards you would like to add and follow the prompts.

Note: If you do not have the Bank of Melbourne mobile banking app installed on your device, this feature will not work. If you have multiple mobile banking apps, all apps will appear.

Via Apple Wallet on your iPhone (Not a Bank of Melbourne App user)

Via the Bank of Melbourne App on your iPhone

Before following these instructions, ensure that you are using the latest version of the Bank of Melbourne App.

Logon to the Bank of Melbourne App.
Tap on the Services icon at the bottom of the account dashboard.
Tap Add to Apple Wallet under the My Cards heading.
Select the card you would like to add and follow the prompts.

Apple Watch

On your iPad

On your Macbook

Using Apple Pay

In-store

Check for the ‘tap to pay’ symbol on the card reader, then activate your Apple wallet:

With Face ID on your iPhone: Double-press the side button, glance at your screen, then hold your iPhone near the card reader.
With Touch ID on your iPhone: Put your iPhone close to the card reader, holding your finger on Touch ID.
On your Apple Watch: Double-press the side button and hold your Apple Watch up to the card reader.

In-app and online

Your Visa debit card payment network

Your eligible Visa debit card will default to the Visa network for payments. To change the default network:

On your iPhone: Open the Wallet app, tap on your card, tap the … button in the top right hand corner, then choose the payment network
On your Apple Watch: Double-press the side button and select your card, then firmly press the display and select the payment network

If you’ve got an eligible Freedom eftpos card with one or multiple accounts, you can also use it on Apple Pay.

FAQs

Which Bank of Melbourne cards are eligible to be added to Apple Pay?

Bank of Melbourne Credit Cards

Bank of Melbourne Gold Low Rate Visa
Bank of Melbourne Gold Advantage Visa
Bank of Melbourne Vertigo Platinum Visa
Bank of Melbourne Private Clients Visa Platinum
Bank of Melbourne Amplify Rewards Visa
Bank of Melbourne Amplify Rewards Visa – Qantas
Bank of Melbourne Visa
Bank of Melbourne Amplify Signature Visa
Bank of Melbourne Start Low Stay Low Visa
Bank of Melbourne Amplify Platinum Visa
Bank of Melbourne Amplify Visa
Bank of Melbourne Vertigo Classic Visa

Bank of Melbourne Debit Cards

Bank of Melbourne Visa Debit
Bank of Melbourne Visa Gold Debit
Bank of Melbourne Get Set Visa
Bank of Melbourne Freedom card

Can I add multiple cards to Apple Pay on my device? / Can I add my card on multiple devices?

How do I set my default card in Apple Pay?

The first card added to Apple Wallet is the default card. If you add more than one card, you can change the default card at any time, the process is slightly different for each device.

iPhone or iPad

Go to Settings > Wallet & Apple Pay, scroll down to Transaction Defaults
Tap Default Card and choose a new card

Apple Watch

On the iPhone, open the Apple Watch app, and go to the My Watch tab.
Scroll down and tap Wallet & Apple Pay > Default Card and choose a new card.

Mac with Touch ID

Go to System Preferences > Wallet & Apple Pay.
Choose a new card from the Default Card pop-up menu.

How do I change my payment network from Visa to eftpos?

To change the default payment network to eftpos on your iPhone, open the Wallet app, tap on your Bank of Melbourne Visa debit card, tap the three dot icon and select eftpos SAV or eftpos CHQ from the Payment Option section.

To update the payment network on your Apple Watch, double-click the side button and select your Bank of Melbourne Visa debit card, then firmly press the display, then choose your preferred network.

Can I use Apple Pay to get cash out at a merchant / retailer or ATM?

Yes, some merchants/retailers have enabled this functionality and you will be able to get cash out using your debit card. Visa debit cardholders will need to ensure that the eftpos SAV or eftpos CHQ payment network is selected for the cash out transaction to be processed successfully. You will be required to enter your card PIN at some contactless terminals when getting cash out. Cash out at ATMS is not yet enabled.

How secure is an Apple Pay transaction?

Very Secure. Security and privacy are at the core of Apple Pay. Apple uses security features built-in to the hardware and software of your device to help protect your transactions. Apple doesn’t store or have access to your full card details and these are never stored on your device or shared with merchants when you use Apple Pay. Merchants are only provided with your Device Account Number.

Each transaction is authorised by your Touch ID, Face ID or the device passcode and a confirmation is displayed in the Wallet. This shows the merchant name, where and when the transaction occurred and the amount of the payment or refund.

If you misplace your device you can use Apple’s Find My app service to remotely lock your device or permanently erase the data on your device, including your card details to prevent further Apple Pay transactions being processed.

Subject to our Credit Card terms and conditions, you are covered by our Fraud Money Back Guarantee for any unauthorised purchases made with your Bank of Melbourne card on Apple Pay. Subject to our Deposit Account Terms and Conditions, you are covered for any unauthorised transactions made on your Bank of Melbourne Debit Card on Apple Pay.

More information on Apple Pay security and privacy: https://support.apple.com/en-au/HT203027

Are there any additional fees and charges for adding my card to Apple Pay?

For full list of FAQs

Not a customer?

Discover our products and solutions to use with Apple Pay

Important information

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it.

To use your eligible Bank of Melbourne card with Apple Pay you must be registered for Bank of Melbourne Internet Banking and use an Australian mobile number for Bank of Melbourne Secure Code. Read the Bank of Melbourne Internet and Phone Banking Terms and Conditions (PDF 375KB) at bankofmelbourne.com.au before making a decision and consider whether the product is right for you.

*Read the Apple Pay Terms and Conditions (PDF 31KB) before making a decision and consider if it is right for you. To use Apple Pay you will need an eligible card, and a compatible device with a supported operating system. See our Apple Pay FAQs for more information. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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