Bushfire Recovery Support Package

Customers

• Mortgage repayments paid for one year for customers who have lost their principal place of residence due to the bushfires (up to $1,200 per month)
• Interest-free home loans for customers to cover the gap between insurance payouts and rebuilding costs, subject to our credit criteria ($250 million allocation)

Business Customers

• A grant of up to $15,000 to assist small businesses with the cost of refurbishing premises that have been destroyed during the bushfires
• 2.83% three-year variable rate, low-interest rebuilding loans for business customers, up to $1 million individual loans ($1 billion allocation)
• No foreclosures for three years on any farming businesses in the affected areas
• Fast track credit approvals to provide short-term assistance
• A Comprehensive checklist has been created to help you navigate the various packages which have been made available at both State and Federal Government levels: Checklist
  

Community

• $3 million to provide emergency cash grants to customers in affected towns and regions
• $500,000 donation to Financial Counselling Australia to provide financial counselling services to people in affected towns and regions to help them through the recovery and rebuild
• Volunteer fire fighters nationally can access the Disaster Relief Package
• Appointing new role CEO, Bushfire Recovery to lead response. This includes mobile customer support teams deployed to affected towns and regions for localised decision-making
• This is in addition to the more than $1 million already contributed to community groups such as The Salvation Army Emergency & Disaster Appeal, state-based volunteer services, and state bushfire appeals

Employees

• Uncapped paid leave for Westpac Group employees who are emergency services volunteers in bushfire affected areas (includes Fire, SES, Paramedic and Defence)
• 3 days paid community volunteering leave for employees wanting to volunteer in bushfire affected areas
• Up to $5,000 in emergency cash grants for employees in affected areas who need emergency relief