Lounge access

• Save time. No more waiting for the post to arrive, receive an email notification when your Complimentary Invitations are ready.
• Always accessible. Don’t worry about misplacing your Complimentary Invitations or forgetting them at home, once you’ve linked your Complimentary Invitations to your eligible flight¹, you can access the lounges with your boarding pass¹.
• Share your invitations. If you’re travelling with a companion, you can transfer your Complimentary Invitations to another Qantas Frequent Flyer member and enjoy the lounge with a friend.

As an Amplify Signature cardholder earning Qantas Points, you are eligible for two Qantas Club Complimentary Invitations within each 12-month period of your anniversary registration date when you register your Amplify Signature credit card via loungepass.bankofmelbourne.com.au and you have made a transaction of more than $1 within the last 12 months.

Within 14 days of meeting eligibility criteria, Qantas will send you a confirmation email advising you that your Complimentary Invitations are ready to use. Once this email has been received, you can view and manage your Complimentary Invitations by logging in to Qantas’ Complimentary Invitations Portal using your Qantas Frequent Flyer account login details.

Log in to the Complimentary Invitations Portal using your Qantas Frequent Flyer account and link your Complimentary Invitations to an eligible flight¹ booking at least 24 hours prior to departure. To link your Invitation, click “ADD INVITATION” next to the eligible flight and select the available Complimentary Invitation you wish to access - take note that the type of Complimentary Invitation determines which lounge you can access. You will receive a confirmation email advising that your Invitation has been linked. Simply present the email with your boarding pass at the lounge entry.

A Complimentary Invitation will disappear from the Complimentary Invitations Portal on the day after its Expiry Date.

Access and use of Qantas Lounges is subject to Qantas Club Complimentary Invitations Terms and Conditions. For more information, visit qantas.com/freeloungeinvite.

This Complimentary Invitations Portal is where you can view and manage your available Complimentary Invitations. You can:

• Link an invitation to an eligible Qantas or Jetstar flight¹
• Unlink a linked invitation
• Transfer an available invitation to another active Qantas Frequent Flyer member²
• Purchase a Lounge Access Pass for other people in the same Booking if eligible

Your two Qantas Club Complimentary Invitations will be available within 14 business days of you meeting eligibility criteria and an email notification will be sent to your nominated email address with your Qantas Frequent Flyer account.

No, paper Qantas Club Complimentary Invitations will no longer be issued from 2 July 2018. If you have current paper Complimentary Invitations, these will still be valid until the expiry date printed on the Invitation.

If you have registered and met eligible spend prior to 22 June 2018, you will receive a paper Complimentary Invitation in the mail within 4 weeks of meeting eligible spend. If you have registered and met eligible spend on or after 22 June 2018, you will receive a digital Complimentary Invitation within 14 business days of meeting eligible spend.

To redeem your Qantas Club Complimentary Invitations, you must be a Qantas Frequent Flyer member. If you are not yet a member, register for your Frequent Flyer membership at qantaspoints.com/ffjoinwestpac. If you are an Amplify Signature cardholder, membership is complimentary and your joining fee of $99.50 will be waived.

Please call Bank of Melbourne on 1300 851 348, 8am - 8pm, 7 days a week to link your Qantas Frequent Flyer number to your credit card.

You must have first registered via loungepass.bankofmelbourne.com.au and met eligibility criteria¹. If you have any questions regarding eligibility, contact Amplify Rewards on 1300 600 266, 8am – 8pm (AEST), Monday to Friday excluding National Public Holidays.

In the event of a flight cancellation, or changed circumstances, your Complimentary Invitations may become available for reinstatement subject to qualifying conditions. Visit qantas.com/freeloungeinvite for more information.

Yes, you may transfer your Complimentary Invitations online to another Qantas Frequent Flyer member via the Complimentary Invitations Portal¹. For more information, visit qantas.com/freeloungeinvite.