Manage your credit card

Find out about getting set up, making repayments, managing your card and more.

Getting set up

Managing your card

Make changes

Keep your details current

Using your card & account

Set up your card preferences

Stay in control

Tools to put you in control

Tips to stay on track with repayments

 

 

 

 

 

 

Top FAQs

Even more to enjoy with your credit card

  • ShopBack

    Use your Bank of Melbourne card to access bonus Cashback offers with our partner, ShopBack.

  • Amplify Rewards

    Learn more about all the benefits of your rewards card.

  • My Offers

    Discover the rewards waiting for you in the My Offers Hub.

  • Visa Perks

    Get access to additional discounts and offers with your Bank of Melbourne Visa card.

Download The Bank of Melbourne App1

Download from the App Store

Download from the Play Store

How we protect you

Enjoy peace of mind as we safeguard your financial and personal information. Rest assured we’ve got your back.
24/7 Fraud Monitoring
Our systems work around the clock to check for any unusual activity on your accounts. 
Fraud Money Back Guarantee
Feel at ease knowing you can use your card knowing you’ll be reimbursed for any unauthorised transactions.>
Secure Code
We’ll SMS you to verify if any account activity doesn’t look quite right to ensure it is you.
Learn more

Virtual Assistant Mel

Access 24/7 instant support online, so you don’t need to call or visit a branch.

Virtual Assistant

Self Service Hub

An easy way to find answers to your questions faster.

Self Service Hub


The Detail

Credit Card Terms and Conditions (PDF 268KB)

Amplify Terms and Conditions (PDF 124KB)

Credit Card Accounts Fees and Charges (PDF 72KB)


1. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Read the Bank of Melbourne Internet and Phone Banking Terms and Conditions (PDF 375KB) at bankofmelbourne.com.au before making a decision and consider whether the product is right for you.

#Non-Rewards Cards & Rewards Cards: An additional credit card can be issued on the primary cardholder’s account to any nominated person 16 years or over. All transactions using the additional credit card will be the responsibility of the primary cardholder. All rewards points remain the benefit of the primary cardholder.

*Subject to system availability.

>Fraud Money Back Guarantee: Our Bank of Melbourne Fraud Money Back Guarantee ensures that you will be reimbursed for any unauthorised transactions provided that you have not contributed to the loss and contacted Bank of Melbourne promptly. Refer to your card’s conditions of use for full details, including when a customer will be liable.